ATA Carnets for the Media & Creative Industries
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How to find Customs at London Heathrow Airport T5
When you enter or leave the UK with an ATA Carnet, you must have your Carnet processed by UK Border Force Customs. UK Border Force at London Heathrow Terminal 5 is situated behind the check in desks on Level 3. |
Contact Info
If the desk is closed, pick up the red telephone to contact a customs officer and follow their instructions Hours of operation 24 hours 
Groundside (before check in) ///wool.tribune.arch
Airside (after security) ///save.master.racks |
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Groundside. Before check in. Behind check in desks
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Airside. After security. Next to "Tiffany & Co."
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Returning to UK at LHR T5
Go through the Red Channel "Goods to Declare" and present your carnet to Customs Officers
